FAQs

What are your production times?

We are a small family run company, and all our products are bespoke, and lovingly made to order, so please allow 4 weeks from the date of order to receive your item. This includes wallpaper samples.

Please contact us if you require your product in a shorter time frame, we may be able to accommodate your request.

Please note that turnaround times may be longer than 4 weeks: after a sale, in the lead up to Christmas, and over the Christmas holiday period, and when we take a holiday/vacation.

How will my products be shipped?

Our wallpaper is wrapped in bubble wrap and shipped in a long rectangular box via https://www.packsend.com.au/ or  https://auspost.com.au/.  Our decals and smaller wallpapers are wrapped in bubble wrap, and shipped in tubes via https://auspost.com.au/.

We require your full name, email address, telephone number and shipping address for all orders. No PO boxes for full sized wallpapers.

You will receive a shipping notification and tracking number via email once your order has been dispatched.  

We pay for insurance via Pack and Send on all full-sized wallpapers to protect our product and your purchase.

However, Minnie and Me Interiors cannot take responsibility for lost, stolen or damaged items. Please visit Australia Post for their delivery Terms & Conditions.

Domestic:

We offer free shipping on orders over $150 Australia wide. On orders under $150, we offer a $10 flat rate shipping Australia wide (excluding 10cmx10cm samples, which incur a $1 shipping fee).

Australia Post:

Standard post: Please allow up to 10 business days depending on location. For a more information please use the Australia Post delivery time calculator. or track your parcel using the link sent to you.

International:

We will post internationally, though we charge freight storewide. 

As all countries have different duties and taxes, it is the responsibility of the purchaser to investigate if any duties are payable on overseas orders.  Customers from the European Union: you will incur taxes, you will be responsible for these charges, which are determined by your local customs authority.  Minnie and Me Interiors is not responsible for any further shipping, insurance or import charges once your item has left us in Melbourne, Australia.

Do you offer returns & exchanges?

Our wallpaper and decals are made to order; therefore, we do not provide returns or exchanges.

Of course, if there is a fault in the fabric or print production, we may provide a replacement, however this is at our discretion.

If you have a concern with your order please contact us as soon as possible after you receive it.

If you are unsure if our wallpaper or wall decals will work in your space, please purchase an A3 sample in the first instance, And don’t hesitate to reach out with any questions.

If you do not feel confident installing the wallpaper, please utilise the services of a professional wallpaper installer. 

We are unable to replace products that has been incorrectly installed.  Please read our product information and installations instructions, before installing your wallpaper or wall decals.

Do you engage in collaborations?

Yes, we collaborate with designers, stylists and content creators, but we only offer a limited number of collaborations per year. Please email us at: hello@minnieandmeinteriors.com to apply. Please include: your Instagram handle (if applicable), your location, which product you are interested in, and why you’d like to work with us. In exchange for product and shipping, we request high resolution images, at least three posts on social media (tagged and mention in the caption, as well as an installation video in your stories and/or blog). 

What are my payment options?

We accept: Afterpay, Stripe and Paypal!

Tell me more about the safety of your products

We print with ecofriendly, solvent inks. Feel free to review the material safety data sheet: 

Minnie and Me wallpapers and wall decals are designed for decoration only and are not a toy! Please keep them out of reach of children. Our wallpaper and decals, and their packaging should never be placed within a child’s reach or near where they sleep to avoid a possible choking hazard.

Our products should be installed by an adult. Always supervise children when they are playing with toys that are “hacked” with our products. 

Please always read the product information on this website before use.

Why is my wallpaper/decal colour different to the screen?

Please allow for slight variance in colour to what may be displayed on some screens.

I love your wallpaper and wall decals, but I don’t know how to style it in my home, can you help?

We sure can.  We offer a decorating service, but Kristy is also more than happy to assist customers with ideas on how to style their wallpaper, free of charge.

Do you offer trade discounts?

We sure do! Please contact us to apply for your trade discount of 20% off storewide. 

Do you offer wholesale?

Absolutely! We offer wholesale on our dollhouse wallpapers, wallpaper for hacks and wall decals. Please contact us for more information. 

Why choose Minnie & Me Interiors?

We think our wallpapers and wall decals are awesome, but why choose our product over our competitors? Here are lots of reasons…

Kristy hand picks every single wallpaper and wall decal design, and she often design rooms around it first, just to make sure that it is truly amazing.... you’ll notice that we release our wallpapers in actual rooms, many Kristy has designed herself. This is important to us, as we think our customers deserve inspiration, to see what their space can really look like, we don’t just advertise our beautiful designs with a photoshopped image that do them no justice, we invest in making them shine. We don’t just manufacture wallpaper, we also have an eye for design, and we can design and style beautiful rooms… we think this sets us apart.  We offer a decorating service, but Kristy is also more than happy to assist customers with ideas on how to style their wallpaper, free of charge.

Dean (Dad) has over 45 years’ experience in the sign industry and Jon (little bro), 18 years. Our production team know their stuff... you’ll get quality every time, and they’re always happy to answer any questions our customers have. Our wallpapers and wall decals are all lovingly printed in country Victoria, Australia. 

We bring you the kindest removable fabric wall decals & wallpaper on the market!  Made from the highly trusted removable fabric that is - PhotoTex"PhotoTex is the original peel and stick, polyester fabric, adhesive material that can be installed on virtually any flat surface (indoor and out) and then removed and reused many times over leaving no adhesive residue. Used for numerous applications PhotoTex does not weaken or strengthen over time, can withstand all weather conditions, and it will not shrink or curl like other material. PhotoTex won't rip or wrinkle and can be pulled apart if it folds over during installation. PhotoTex material is US patented and non-toxic." Our decals & wallpaper are made on premium Opaque PhotoTex fabric so that you can use them on coloured walls and easily overlap without anything that's underneath showing through. Our decals are also precision cut on a premium grade commercial machine, leaving them completely borderless.  PhotoTex is the number one trusted and truly removable fabric wall media on the market. If your wall art isn't on PhotoTex, well, its not on PhotoTex!  A word of warning… be careful of imitation brands who may use inferior quality materials and may print off shore… cheaper, doesn’t equal better.  If you'd like more information, don't hesitate. to get in touch. 

We notice and appreciate every single sale and use the money to invest back into connecting with our family. We are so grateful for our loyal Minnie and Me Tribe.

We’re innovators… our peony garden wallpaper, featured in Abigail's nursery back in May 2017, is still so loved and on trend. Abby’s nursery and this our peony garden wallpaper have been reproduced time and time again, but never forget… you saw it here first.  We keep reaching new heights by releasing fresh and amazing wallpapers and wall decals in collaboration with lovely and talented artists in Australia and aboard.

Thanks for being a part of our journey xo