Shipping Policy
Shipping Policy
Delivery Information
We proudly ship Australia-wide and internationally.
Carriers
Our standard carrier is Australia Post. However, we may use alternative carriers depending on your location and service availability.
Shipping Costs
Within Australia
• Standard Shipping: Free
• Express Shipping: Available at an additional cost
International Shipping
• Both standard and express shipping options are available, with costs calculated at checkout based on destination and selected method.
• Please note that international orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive an automated email with tracking details so you can monitor its progress.
If you haven’t received your shipping confirmation email, it may be due to:
• A typo in your email address at checkout.
• The email being filtered into your junk/spam folder.
• Your email provider (e.g., Hotmail, Live) blocking automated messages.
If you’re unable to locate your tracking email, please contact us for assistance.
Minor Imperfections in Transit
Our wallpaper is designed for durability. Any slight surface imperfections, such as compression marks or creases that may occur during transit, will naturally smooth out during installation.